FastFaxes: Access to Information About Your Plan and Eligibility

FastFaxes provide you with:

  • information on your plan design
  • your eligibility status
  • the level at which eligible benefits are payable
  • other important information about your dental plan

Remember that actual payments may vary depending on annual maximums, plan frequency limits, deductibles and other provisions at time of payment.

Requesting a FastFax

General information about the details of your benefits will always be available to you and your dentist. If you have questions during your next visit, your dentist should be able to provide you with the information easily.

You can:

  • Call 1-800-942-0854, follow the automatic prompts and ask to have a ‘FastFax’ sent directly to you
  • If you don’t use your social security number for insurance information,
    call 1-866-832-5756 follow the automatic prompts and ask to have a ‘FastFax’ sent directly to you

You can ask your dentist to:

  • go online to www.metdental.com and select ‘Eligibility and Plan Design’
  • call 1-877-MET-DDS9 (1-877-638-3379) and request a ‘FastFax’ of your dental plan information

(Please note that this website and phone number is specifically for dentists and cannot be accessed by plan participants)